Visa is committed to protecting our clients’ privacy. Visa only uses the information we collect to process orders requested by our clients. As a visitor to our website, you have the right to understand our information privacy practices. We understand that submitting your information over the Internet involves a great deal of trust on your part and we take this trust very seriously. Our highest priority is to ensure the security and confidentiality of our clients’ personally identifiable information such as name, address, phone number, email address and passport details. Please review our Terms and Conditions page for more information.
We do not collect any personal information by you browsing our website. If you choose to order any of our products or services, you must voluntarily provide us with name, surname, gender, date of birth and passport details of each person, and general group information, like arrival and departure dates, accommodation details, entry and exit border crossings, and agency representative’s email address and credit card information.
CNVISE is committed to providing protection for customers' personal data by collecting only necessary, basic information about customers/users that is essential for fulfilling our obligations; informing customers about the use of collected data, regularly providing customers with the choice regarding the use of their data, including the option to decide whether they want their name removed from lists used for marketing campaigns. All customer data is strictly stored and accessible only to employees who require such data to perform their duties. All employees of CNVISE and business partners are responsible for adhering to the principles of privacy protection.
Protection of personal data in accordance with the General Data Protection Regulation of the European Parliament and Council number 2016/679-Regulation and the implementation of the General Data Protection Regulation. Monri WSPay, as the executor of credit card authorization and payment processing, handles personal data as a processor and treats personal data in accordance with the General Data Protection Regulation of the European Parliament and Council number 2016/679 and according to strict rules of PCI DSS Level 1 regulations on protecting data entry and transmission. Monri WSPay uses a 256-bit SSL certificate for encryption and TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transmission. Personal data used for the purpose of authorization and payment or to fulfill obligations under the Contract or based on the Contract are considered confidential data.
Monri WSPay guarantees compliance with all conditions determined by applicable regulations on the protection of personal data for processors of personal data, and especially taking all necessary technical, organizational, and security measures, which is particularly confirmed by the PCI DSS Level 1 certificate.
CNVISE uses Monri WSPay for online payments.
Monri WSPay is a secure system for online payments, real-time payment, credit and debit cards, and other payment methods. Monri WSPay ensures secure entry and transmission of entered card data for both the customer and the merchant, as confirmed by the PCI DSS certificate held by Monri WSPay. Monri WSPay uses a 256-bit SSL certificate for encryption and TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transmission.
PAYMENT AND PURCHASE TERMS
Payment is processed through the wsPay system (card payment).
On our website, you can purchase a digital visa for entry into Montenegro, as follows:
It is necessary to fill out the form with the group's data and with individual traveler information (at least two travelers are required). After that, you have the option to select additional products.
Prices on our website are displayed including VAT.
The product is considered ordered when the customer completes the wsPay form.
The purchased products will be sent to the email (in digital format) provided by the customer when filling out the wsPay form.
There is no possibility of returns.
Visa is committed to providing protection for the personal data of customers by collecting only necessary, basic information about customers/users that is essential for fulfilling our obligations; informing customers about the use of collected data, regularly providing customers with the choice regarding the use of their data, including the option to decide whether they want their name removed from lists used for marketing campaigns. All customer data is strictly stored and accessible only to employees who require such data to perform their duties. All employees of Visa and business partners are responsible for adhering to the principles of privacy protection.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at cnvisa@booking.me. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Every user has the right to request all information Montenegro Tourist Services DMC has on them. To receive a partial or complete copy of your Personal Data, email us at: cnvisa@booking.me. Help us keep your data accurate and up to date, we will correct or remove any data you think is inaccurate.
We are committed to doing our best to protect the data we collect, so that our visitors feel safe when visiting our website or booking a reservation. Our website is a secure online environment and our systems use Secure Socket Layer (SSL) technology to ensure safe data exchange. Every credit card transaction is completed through Secure Server Technology, which uses features such as Authentication and Encryption to protect your data.
Despite our best efforts to protect your Personal Data, a 100% foolproof protection does not exist. There is always a possibility of an attack on our IT systems which can endanger the security of your Personal Data. In that case, we will immediately inform you, as well as the relevant authorities, of the vulnerability of your Personal Data, at the latest, 72 hours after discovering the issue.
This website reserves the right to make changes to this Privacy Policy without giving users prior notification. Any changes to this Privacy Policy will come into effect from the moment they are published. If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. It is the user’s responsibility to ensure that he or she is informed of the terms of the Privacy Policy at the moment of purchasing services or products or services from our website, portal or software.
This website is owned by Montenegro Tourist Service. Feel free to contact us by email in case you have any questions regarding this Privacy Policy or any of your Personal Data that we hold.
Montenegro Tourist Service DMC
Address: Lamela 7 Studentska, Podgorica 81000, Montenegro
Mail: cnvisa@booking.me
Number: +382 69 665 512
PIB: 02685825